Terms of Service

Last Updated: May 5, 2025

1. Introduction

Welcome to MoreGames.uk. These Terms of Service ("Terms") govern your use of our website (moregames.uk) and the services offered, primarily the ability to view products and request a callback to discuss potential purchases.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Use of the Website

You may use our website to browse our product listings and submit callback requests. You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website.

3. Product Information and Condition

We strive to provide accurate descriptions and images of our products. However, many items (especially retro consoles, used games, and figurines) are pre-owned or refurbished. Condition descriptions (e.g., "Used - Very Good", "Refurbished", "New") are provided based on our assessment.

• New: Item is brand new, typically sealed in original packaging.
• Used - Like New: Item shows minimal signs of use, complete with original packaging/manuals where applicable.
• Used - Very Good: Item shows light signs of use, fully functional, may lack original manual but includes case/box unless stated otherwise.
• Used - Good: Item shows moderate signs of use (e.g., cosmetic scratches on disc/console), fully functional, case included unless stated otherwise.
• Refurbished: Item has been professionally cleaned, tested, and potentially repaired to ensure full functionality. Cosmetic condition will be noted.

We do not guarantee that descriptions or images will always be perfectly accurate or error-free. Please discuss the specific condition of any item during your callback.

4. Ordering Process (Callback Request)

MoreGames.uk operates on a callback request model. No orders are placed or payments processed directly through the website.

• Submitting a callback request form indicates your interest in discussing a potential purchase. It does not constitute an order or create a contract of sale.
• We will attempt to contact you via the phone number provided during our business hours to discuss the product, its condition, price, and delivery/collection options.
• A purchase agreement is only formed after verbal confirmation during the callback and agreement on payment and delivery/collection terms.
• We reserve the right to refuse a callback request or decline a sale at our discretion.

5. Pricing

Prices listed on the website are indicative and subject to confirmation during the callback. Prices are in GBP (£) and include VAT where applicable. We reserve the right to change prices without prior notice, but the price agreed upon during the callback will be honoured for that specific transaction.

6. Delivery and Collection

Options for receiving your purchased item(s) will be discussed during the callback:

• Collection: Items can be collected from our premises at 217 Askew Rd, London W12 9AZ, UK during agreed times.
• Delivery: We offer secure delivery within the United Kingdom only. Delivery costs and timeframes will be confirmed during the callback. Risk of loss passes to you upon dispatch.

7. Returns and Warranty

Due to the nature of pre-owned and retro items, our return policy and warranty differ based on the product:

• New Items: May be subject to manufacturer warranties where applicable. Standard UK consumer rights apply.
• Used/Refurbished Items: We offer a limited warranty (e.g., 6 months for refurbished consoles, as stated in product details) against functional defects present at the time of sale. This warranty does not cover cosmetic wear, accidental damage, or misuse.
• Returns: Please discuss any issues with your purchase by contacting us directly. Returns for faulty goods will be handled in accordance with UK consumer law. Returns for change of mind may be accepted at our discretion within a limited period (e.g., 14 days) for certain items, provided they are returned in the same condition as sold. Return shipping costs are typically the buyer's responsibility unless the item is faulty.

Specific warranty details for refurbished items will be confirmed during the callback.

8. Limitation of Liability

To the fullest extent permitted by law, MoreGames.uk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your access to or use of or inability to access or use the website or services.

Our liability for any product purchased is limited to the purchase price of that product.

9. Intellectual Property

The content on this website, including text, graphics, logos, and images, is the property of MoreGames.uk or its content suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will notify users of significant changes by updating the "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

• By email: [email protected]
• By phone: +44 20 4251 5558 (During business hours)
• By post: MoreGames.uk, 217 Askew Rd, London W12 9AZ, UK